Wednesday, November 12, 2008

An Assessment of San Beda College Alabang Grade School Library: Basis for Quality Library Services

Researcher: MARIA SHARLEEN MAYBETH R. SANTOS

Course: Master of Arts in Library Science

School: University of Santo Tomas, Philippines

Subject Area: School libraries, Library services

Year of Graduation: 2008

Abstract:

A school library is one of the most important agencies in the school. It is equipped with resources organized to assist in the learning needs. The implementation of the library learning programs helped helps equip students with the skills necessary to succeed in a constantly changing environment. On the other hand, it provides teachers with access to relevant curriculum information and professional development within and outside the school.

Since faculty and students use the school library often for reading, and do research, it is very important for the library to offer quality library service. An efficient and prompt dissemination of information enable users to maximize the use of its resources and services. Success in improving service quality depends heavily on users' involvement. Melling and Little (2002) reiterate that users must be consulted, involved and be satisfied with the services provided by the library because they are the factors to a successful performance service.

Using descriptive, quantitative, and qualitative method, this study assessed the students' and faculty's perception on library services as actually practiced at San Beda College Alabang Grade School Library using self-made questionnaire. The focus of this study is on the effectiveness and quality of library services provided by the San Beda College Alabang Grade School Library.


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