Course: Master of Arts in Library Science
School: University of Santo Tomas, Philippines
Subject Area: School libraries, Library
services
Year
of Graduation: 2008
Abstract:
A school library is one of the most
important agencies in the school. It is equipped with resources organized to
assist in the learning needs. The implementation of the library learning programs helped
helps equip students with the skills necessary to succeed in a constantly
changing environment. On the other hand, it provides teachers with access to
relevant curriculum information and professional development within and outside
the school.
Since faculty and
students use the school library often
for reading, and do research, it is very important for the library to offer quality library service. An efficient and
prompt dissemination of information enable users to maximize the use of its
resources and services. Success in improving service quality depends heavily on
users' involvement. Melling and Little (2002) reiterate that users must be
consulted, involved and be satisfied with the services provided by the library because they are the factors
to a successful performance service.
Using descriptive,
quantitative, and qualitative method, this study assessed the students' and
faculty's perception on library services
as actually practiced at San Beda College Alabang Grade School Library using self-made
questionnaire. The focus of this study is on the effectiveness and quality
of library services
provided by the San Beda College Alabang Grade School Library.
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