This blog contains abstracts of researches in Library and Information Science (LIS) in the Philippines to facilitate the searching of information on LIS literature. It is also aimed to provide free access to research materials for LIS students both undergraduate and graduate students.
Showing posts with label Library Services. Show all posts
Showing posts with label Library Services. Show all posts
Subject Area: Library usage, Library services, Public
schools
Year of Graduation: 2009
Abstract:
The study assessed the profile of
seven (7) selected public elementary school libraries in Rodriguez, Rizal in
terms of their facilities, collections, and services and the corresponding
library utilization competencies of their pupils. Data were gathered through a
researcher-made questionnaire, referred to as the Library Knowledge Skills
Inventory (LKSI), which covered five domains, namely: library services, parts
of the book, use of reference materials, use of card catalog, and the use of
the Dewey decimal classification system. The researcher also made an ocular
inspection of the school libraries, conducted interviews with school
administrators, teachers and library personnel, and asked the pupils to rate
the effectiveness of their school libraries in terms of its Physical
Facilities, Holdings and Library Services. Three hundred twelve (312) grade six
pupils were involved in the study, although only 180 (57.68%) of them came from
schools (4 out of 7) with existing libraries. Data were treated in-depth with
the use of statistical tools such as percentages, ranking, mean, standard
deviation, chi square test of homogeneity, and one way analysis of variance.
Results revealed a seemingly low
level of competency of the pupils in library utilization as shown by their mean
percentage ratings in the LKSI (40.19 to 66.27). Ironically, the students gave
a "very good" rating to all the components of determining the effectiveness
of their school library despite the fact that these school libraries do not
seem to adhere to the Guidelines on the Implementation of School Library
Policies and Programs set by the Department of Education. Significant
agreements were noted in the pupils' assessment of their school libraries in
terms of the size of the reading area, seating capacity, ventilation system,
general and reference collection, library staff, orientation and circulation
services, and reader's guide. Significant differences were also noted in the
LKSI mean percentage ratings with regard to the physical condition of their
school libraries. Knowledge of library services was more evident when the
library is located at the second floor and non-profit materials are made
available. Presence of audio-visual materials enhanced their knowledge on the
parts of a book and skills in the use of reference materials and the Dewey
Decimal Classification System. Based on the results, a Library Instructional
Program must be developed to assist pupils so they can become more competent in
using their respective libraries and be effective users of information.
A school library is one of the most
important agencies in the school. It is equipped with resources organized to
assist in the learning needs. The implementation of the library learning programs helped
helps equip students with the skills necessary to succeed in a constantly
changing environment. On the other hand, it provides teachers with access to
relevant curriculum information and professional development within and outside
the school.
Since faculty and
students use the school library often
for reading, and do research, it is very important for the library to offer quality library service. An efficient and
prompt dissemination of information enable users to maximize the use of its
resources and services. Success in improving service quality depends heavily on
users' involvement. Melling and Little (2002) reiterate that users must be
consulted, involved and be satisfied with the services provided by the library because they are the factors
to a successful performance service.
Using descriptive,
quantitative, and qualitative method, this study assessed the students' and
faculty's perception on library services
as actually practiced at San Beda College Alabang Grade School Library using self-made
questionnaire. The focus of this study is on the effectiveness and quality
of library services
provided by the San Beda College Alabang Grade School Library.
Library is a place in which literary and artistic materials, such as books, periodicals, newspapers, pamphlets, prints, records, and tapes, are kept for reading, reference or lending. The library may differ in many aspects but they all have the same objective, and that is to support the educational and research objectives of its parent organization. Nowadays, the library profession and the larger educational community are focusing their attention on service quality. With the increase in number of information resources and the student that it has to serve, the UST Miguel de Benavides Library was forced to make changes in providing services to clients. The library responds to the challenge of technology by introducing digital library services whose objective is to widen the range of information resources available and to add value to their content by making them accessible through telecommunication networks, so that users can access them anytime and anywhere.
Statement of the Problem
This study, entitled "The LibQual+ Approach to Measure the Library User's Perceptions and Expectations of Digital Library Services of the University of Santo Tomas Library", aims to find out if there are discrepancies as well as a significant difference between the expectations of library users and the actual quality of service present in digital library services offered.
Methodology
The respondents were composed of 285 undergraduate students, 35 graduate students, and 73 faculty members. The instrument used contained the following: a demographic profile questionnaire, a questionnaire adapted from the LibQual+, a customer satisfaction questionnaire, and open-ended questions asking for comments about the different digital library services currently offered. A 9-point Likert scale was used to determine the extent of the respondents' feelings towards the questions in the LibQual+ - based questionnaire, indicating their minimum, desired and perceived service levels. The data gathered was analyzed by tallying the comments about the services offered, as well as by plotting the means of answers to all questionnaire items in graphs. A t-test was also used to compute for the significant difference between responses.
Findings
Findings disclosed that there was no significant difference between expectations and actual quality of service. It was also found that there was a negative service superiority gap and a positive service adequacy gap present in the quality of service in the UST library. This implies that while the library is not meeting the desired level of quality of the clients, the service that they are providing is adequate enough to meet the minimum level of service wanted. On the whole, the library are quite satisfied with the services offered by the UST library, but there are some library services that still needs improvement.
Tomas Del Rosario College Library: An Evaluation with Implication on the Improvement of Information Resources and of Library Services
Researcher: FATIMA R. MONTANEZ
Course: Master in Library and Information Science
School: University of the Philippines, Quezon City
Subject Area: Library Resources, Library Services
Year of Graduation: 2005
Introduction
For the college library to carry out its function effectively, it has to have well-selected information resources, have adequate funding and efficient supervision and administration by a qualified librarian.
Statement of the Problem
The research study is intended to determine the strengths and weaknesses of the Tomas del Rosario College Library’s collection and services guided by the Philippine Association of Colleges and Universities – Commission on Accreditation (PACU-COA) standards. The focus of this appraisal is to find out whether the library’s collection is adequate enough o support the needs of its users and to know if its users and to know if its services are efficient and effective.
Methodology
The study makes use of the descriptive and evaluative research designs. The population of the study consists of 1,240 individuals, 1,175 enrolled college students and 65 college faculty members. Using stratified sampling method, the sample size became 235 for the college students and 65 for the faculty members.
Findings
Results of the study revealed that the majority of the students (60) and faculty members (56.92) were satisfied with the information services in the library. The Tomas del Rosario College Library was administered and supervised by a licensed and full-time librarian. The library has a strong “Collection Development Policy” that aids the head librarian and library staff in the acquisition and selection of the different library materials. The collection consists of relevant books, serials, pamphlets, documents, non-book and Filipiniana materials. Library materials at Tomas del Rosario College Library were catalogued and classified according to the Dewey Decimal Classification System. The library is furnished with functional and well designed standard furniture and equipment. The library was adequately lighted, properly ventilated and acoustically suited for quiet reading. The findings of this study attest to the fact that support given by the top-level management exerts a great effect on the ability of the library to meet the information need of their faculty and students. On the other hand, the library has been able to meet their clientele’s needs satisfactorily and complied with several PACU-COA standards (except for the control and security measures). Aside from the library is managed by a qualified librarian, having her would ensure the satisfaction of the information needs of the users through easy access of quality information (Ronquillo, 2003).
Recommendations
1. Assessment of perceptions of library users must be done more often and regular monitoring of facilities and resources must be done to determine success or failure of library services. 2. Tomas del Rosario College Library must be provided with adequate and continuing budgetary support as a separate item from the budget allotted for the different expenditures in the institution it belongs. 3. The findings of this study will be utilized in the formulation of a resource-sharing scheme among colleges and universities in Bataan.
School: University of the Philippines, Quezon City
Subject Area: Library Services
Year of Graduation: 2000
Research Problem
This exploratory study was specifically aimed to investigate if service quality and overall library performance effect client satisfaction, to examine if the educational attainment of clients affect client satisfaction and perception of overall library performance, and to determine whether there are significant differences between and among university libraries regarding client satisfaction, overall library performance and service quality.
Methodology
Top three university libraries in Metro Manila participated in the survey, namely: The University of the Philippines (UP), Ateneo de Manila University and University of Santo Tomas (UST), with a total of 165 respondents.A purposive sampling technique was used in the study.Eighteen 5-point Likert scale with three open-ended questions and demographic data were in the questionnaire, 16 variables in the Likert scale were grouped and classified into personalized services, tangibility and reliability.
Findings and Conclusions
Results of the survey show that the following needs improvement and attention from the library managers: library facilities and equipment, manner by which questions are answered, and participation of clients in library decision-making.Survey also shows that libraries are good on the following: courtesy of personal attention of the staff, on scheduled library hours, location and atmosphere of libraries, and the professionalism and assistance received from the staff.Based on the objectives and problems of this study, the main findings on the tested hypotheses are the following: 1) Overall library performance and service quality positively affect the client satisfaction.The higher the service quality and the overall library performance, the higher the client satisfaction; 2) Educational attainment of clients does not affect the overall library performance and client satisfaction; 3) There are no significant differences between client satisfaction, overall library performance and service quality between and among the three different university libraries.Hypotheses were tested through the use of analysis of variance and linear regression analysis.Data were analyzed using Statistical Package for Social sciences (SPSS).Mistake or errors in service encounters cannot be avoided even with the best strategic plans but an appropriate service recovery effort will always bring favorable results.Because of this, a more in-depth study on qualitative and quantitative data on library services helps us achieve service quality and client satisfaction for users.Service quality is extremely hard to measure and hard to control.Maintaining high quality is not a guarantee for success but a minimum requirement for survival especially if there are limited resources.Service failure can occur if service is unavailable and when delayed or below a minimum acceptable level.Hence, we can all learn from different business techniques like benchmarking, total quality management, just-in-time, continuous improvement, and acquiring adequate funds for value-added services.
Source: Journal of Philippine Librarianship (21: 95-96) 2000
Sernande, Veneranda C (1995). Library Resources, Facilities and Services of the Cagayan Colleges Tuguegarao: An Assessment. Unpublished Master's Thesis – Cagayan Colleges Tuguegarao, Cagayan.
Introduction
It is often said that librarians are agents for changes but to effect changes, librarians in percepts, words and deeds must exemplify change in a setting called library which is the fountain of truth, knowledge and wisdom. These are the pillars of a society that marches on with the times.
The library is the richest storehouse of knowledge, repository of information and a place for study. It is the heart of the school, college or university, since it is the most important tool in research. It forms a vital part of the world's system of communication and education. Its important role in the educational program is to support the objectives, aims, curricula and the teaching methods of the school.
The use of the library is an art; it involves the combined skills of locating with at least time and effort, of being able to discriminate in the practical use of materials. Hence, the student should familiarize himself with the facilities, policies and procedures and the location of the library.
The Problem
This study attempted to assess the library resources, facilities and services of the Cagayan Colleges Tuguegarao Main Library for the 1st Semester of School Year 1994-1995.
Specifically, this study sought to answer the following questions: 1. What are the qualifications and professional training of the library staff? a) Highest educational background, b) Major and minor field of specialization, c) Civil service eligibility, d) Number of years experience as librarian, and e) Membership in professional organization, e.1) local and e.2) national; 2. What are the perceptions of the College faculty members and students as to the following aspects? a) Adequacy of book holdings, a.1) Cultural Books, a.2) Reference Books, a.3) Professional Books; b) Adequacy of Periodicals, b.1) Magazine, b.2) Journals, b.3) Newspapers; 3. How sufficient are the library service as perceived by the College faculty members and students?; and 4. How do the perceptions of both respondents compare?
Methodology
The descriptive normative survey was used in this study since it involved a description, recording, analysis and interpretation of conditions that exist.
Findings
A. Profile of the Library Staff
The salient findings pertinent to the qualifications and professional trainings of the library staff are as follows: 1. The library staff is composed of a Chief Librarian, an Assistant Librarian and library clerk; 2. As to the qualifications of the library staff, one is a BSE graduate, major in library science, while another staff is a BSC graduate with 24 units of library science. The library clerk is an AB graduate, major in political science; 3. One of the library staff possessed Civil Service eligibility, which is the Career Service Professional Examination; 4. As to number of years as librarian, one had 16 years of experience, while another staff had 4 years of experience. A mean of 6.8 or 7 years of experience had been obtained; 5. Most of the library staff are members of professional organizations in both local and national organizations.
B. Perceptions as to Adequacy of Book Holdings on Cultural Reference and Professional Books and Adequacy of Periodical and Other Reading Materials like Magazines, Journals, and Newspapers.
Faculty: 1. For cultural books, the college faculty members perceived that the English, Social Science including Philosophy, Languages, including Filipino, History and Rizal books are “adequate;” 2. Cultural books on Natural Sciences, Mathematics and Arts are “moderately adequate;” 3. For reference books, encyclopedia are “adequate” 4. Dictionaries, Atlases maps and Almanacs are “moderately adequate;” 5. For Periodicals and other magazines, the college faculty members revealed that magazines are “often” updated and clippings and other informative materials are “often” available; 6. The library has collections of College organs of other Colleges and Universities but “inadequate;” 7. The library has “inadequate “ collection of annual reports from different agencies; 8. The College faculty members believed that there is an “inadequate” collection of professional journals.
Students: 1. On cultural books, the students claimed that Rizal/ History, Mathematics, English, Language including Filipino, Arts and Social Science including Philosophy books are “moderately adequate;” 2. For reference books, encyclopedia are “adequate;” 3. Dictionaries, Atlases, Maps and Almanacs are “moderately adequate” and updated; 4. Professional books for students' educational growth are “moderately adequate;” 5. Clippings and other informative materials are “adequate;” 6. Newspapers and magazines are “often” updated; 7. Professional Journals are “inadequate;” 8. The library has “inadequate” collection of annual reports from different agencies; 9. The library has “inadequate” collection of College organs from other colleges and universities.
C. Sufficiency of Library Services
Faculty
A.1. On the Selection of Books and Materials. The college faculty claimed that there are “regularly” adequate supply of newspapers and magazines for their references; 2. College faculty are “regularly” provided with enough books in the subjects they were teaching; 3. College faculty “regularly” give suggestions on the selection of books; 4. The library has subscriptions of newspapers and magazines “regularly;” 5. The faculty are “sometime” provided with published catalog as they give suggestions on the selection of books.
B.1. On circulation of Materials. College faculty members revealed that they are “often” given enough time to use the books; 2. Because of effective library service, students are “regularly” prompt in submitting their reports and assignments; 3. Faculty members confirmed that they “regularly” lend the books they borrowed when there are no available books in the library; 4. College faculty members checked the number of reserved books in the library before they assign reports and assignments to the students; 5. Teachers confirmed that they “regularly” bring home reserved books.
C.1. On Reference Services. College Faculty members always make use of bibliographies on books in the preparation of their syllabus; 2. Faculty members are regularly allowed to borrow as many reference books as they need; 3. The College faculty members regularly make suggestions for reserved books in their subject; 4. Faculty members revealed that students regularly make use of other books aside from the reserved books in their assignment; 5. College faculty members regularly read professional books provided by the library; 6. Faculty members regularly ask the help of the librarians in the preparation of bibliographies;
D.1. On the Capacity of the Library to Provide Instruction. The teachers disclosed that the posters or signs above the shelves “often” facilitate an easier way to locate books that one need; 2. Faculty members make use of the card catalog; 3. Faculty members get information on the arrival of new books; 4. Faculty members regularly include library instruction in their subjects; and 5. Faculty members regularly ask librarians to give lectures on the functions and use of the library.
E.1. On the Administration of the Library Program. The teachers revealed that discipline is “often” observed in the library; 2. Library personnel are “often” courteous; 3. Faculty members often get the necessary services from the library; 4. Library personnel often help in the implementation of library rules and regulation; 5. The library schedule is often conducive to faculty and students; 6. The library atmosphere is regularly conducive to studying.
Students:
A. 1. On the Circulation of Materials. The students confirmed that they are often admitted to the stacks area when they want to select books for references; 2. Students often get the books they used when they borrow; 3. Students are often allowed to renew reserved books after an hour; 4. Students regularly favor the use of library cards in borrowing library materials; 5. Reserved books are circulated fairly well to all borrowers; 6. Students' attention are regularly called by the librarian when they don't return books on time; 7. Students are regularly allowed to borrow more than one book; 8. Students regularly favor the closed shelved system which the library is adapting at the reserved section; 9. Students confirmed that one hour which is allotted for reserved books is regularly sufficient to make their assignments and reports; 10. Outsiders are regularly allowed to borrow books for others; and 11. Students are sometimes allowed to borrow books for others.
B. 1. On Providing Reference Service. Students revealed that the library personnel often refer them to other libraries or agencies when materials are not available in the College library; 2. Librarians often encourage students to use the encyclopedia; 3. Students are often guided on the use of the card catalog; 4. Students often seek the help of librarians in their assignments; 5. Students regularly research in the library as a class; 6. Students regularly get information on the arrival of new books; 7. Library personnel regularly provide students with the list of books when they work on their research; and 8. Adequate supply of newspapers and magazines for references are regularly provided.
C.1. On the Capacity of the Library to Provide Instruction. The students confirmed that librarians often give lectures on the use of library; 2.Librarians often give orientation lessons on the use of the library; 3. Students are often provided with copies of library rules and regulations; 4. Students regularly find library instructions in posters and bulletin helpful; and 5. Library instructions are regularly included in the students' subjects.
D.1. On the Administration of the Total Library Program. The students revealed that the library schedule is often conducive to students; 2. Discipline is often observed in the library; 3. Library personnel often render extra time when situation demands; 4. Students often get the necessary service from the library personnel; 5. Library personnel are often courteous; 6. Students are often treated fairly by library personnel; 7. Books are often inspected when they are returned; 8. Library personnel often help in the implementation of library rules and regulations; 9. Missing and torn pages of books are often replaced; 10. The atmosphere in the library is often conducive for studying; 11. Unnecessary conversations and discussions are tolerated in the library; and 12. Students are sometimes disturbed with unnecessary noise in the library.
Conclusions
From the findings of the study, it could be concluded that professionally trained library personnel greatly contributed to an effective and efficient library service. Adequate library resources and facilities result t better library services. Updated books, references, journals, newspapers and magazines contributed to a well- informed studentry. Proper orientation and instruction on the use of the library is necessary for more effective and functional library. Proper working relationship among faculty, library staff and students are necessary for a more efficient and conducive library atmosphere.
From the findings of the study, it could be further concluded that library resources and facilities of the Cagayan Colleges Tuguegarao main library is adequately meeting the needs and demands of teachers and students. The college main library has the capacity to provide adequate reference service, proper circulation of materials and adequate instructions to both faculty and students. The total administration of the library program is efficiently discharged.
Recommendations
1. The library through its staff should develop linkages and friendly relations among schools, colleges and universities, and other agencies in order to secure their cooperation in the acquisition of their school organs, annual reports and other journals for file.
2. Library instruction should be included as a basic subject in the curriculum.
3. The library must be housed in a separate building to make it more spacious and to accommodate the growing collection needed by its users.
4. Library fees should be spent solely for library needs, and for up-dating library books and other resources.
5. Administrative as well as financial support should be always available to strengthen the library management and operations an ensure the delivery of proper library services to the clientele.
6. Acquisition of professional journals is needed to ensure well informed students.
7. Additional professionally trained librarians are needed for better library services.
8. Acquisition of more books is needed to replace old books.
Course: Master of Arts in Education major in Library Science
School: Saint Mary's College of Bayombong, Philippines
Subject Area: Academic Libraries - Region 02
Year of Graduation: 1991
Statement of the Problem
The assessment of the library resources, services and facilities in Agriculture, Education and Industrial Education programs of the five (5) State Colleges and Universities (SUCs) in Region 02 during the SY 1989-1990 was the main focus of this study. The assessment was limited to the tertiary level only of the said colleges and universities.
Methodology
The study employed the descriptive survey method using two structured questionnaires, one for the faculty and students and one for the library staff in addition to the PAASCU survey for libraries. Seventeen (17) librarians, 69 faculty member and 478 students were respondents of the study. Comparative analysis of the SUC libraries based on the data gathered was also looked into in this study.
To test the hypotheses, t-test and ANOVA were used. To describe the respondents and other variables, however, frequency counts, ranks, percentages, means and standard deviations were used. Modified five point scale was also utilized to descriptive the descriptive equivalents of the areas in the analysis and evaluation of gathered data.
Findings Current Status of SUC Libraries
1. Data on holdings indicate a wide variation on the acquisition policies and practices of the five SUC Libraries. Some schools prefer more copies per title instead of preferring for more titles than volumes. One state university is below the prescribed standard as far as library holdings is concerned.
2. Majority of the library staff in the five SUC libraries are professional librarians.
3. The SUC libraries meet the DECS requirements for library facilities and equipment, however, these are of different sizes, styles and comfort.
4. Library services which include library hours, shelving systems, classification and care of library materials, and circulation of these materials are considered just sufficient by both faculty and students.
5. Majority if the faculty and students in the SUCs use the library for at least three times a week and they stay in the library for at least one hour to read the latest newspaper and secondarily to do research work.
Comparison of the SUCs Libraries
1.There are significant differences among the five SUC libraries as regards library holdings. Moreover, acquisition of library materials is not a top priority among these state schools in the region.
2. Physical facilities, classification and care of library resources, and use of the library likewise vary significantly among the SUC libraries.
Problems Encountered in the Various Library Aspects.
1. Inadequacy of library holdings is considered to be the most pressing problems encountered by both faculty and students in the five SUCs in the Region.
2. SUC libraries are noisy and crowded during library hours.
3. Locating library materials is difficult and it takes too long to get needed materials. Library arrangement, including classification, is confusing in majority of this schools.
Conclusions
1. Inspite of the SUC having Agriculture, Education and Industrial Education program, holdings are strongly inclined to Agriculture.
2. The library staff are continuously upgrading themselves in terms of educational attainment and professional growth to better equip them and qualify themselves for more efficient service.
3. The five SUCs libraries do not fall below the DEC's standard requirements as far as facilities are concerned.
4. All the SUC libraries in the Region provide almost the same number of hours of service and that they do not widely vary as to classification and care of library materials are taken into account.
5. The dominant problem encountered by the students and the faculty member is the inadequacy of the following resources: general reference books, professional books in their field of specialization, and professional periodicals.
6. In general, there are SUC in the region that do not come up with the prescribed standards on some aspects of librarianship like holdings.
7. Variations exest to a large extent among the SUC libraries in Region 02 in terms of holdings, staff, facilities and services.
Recommendations
A. National Education Policy Marks
1.A special law or Budget Circular should be created specifically separating or allotting funds for library purchases. 2.A nationwide information dissemination on the importance of books for library purchases.
B. Administrators 1.The administrators should give predominal attention to collection of books to upgraded the present state of their own libraries, rather than just physical facilities. This should be on a continuing regular basis.
2.Priority should be given to purchase of books and other expenditures for library resources to ensure quality service.
C. Faculty 1.Intensive and extensive use of library and its resources should be done by the faculty so that the students will be encourage to do the same.
2.Faculty members should be encourage to have their own personal books so that the students can fully avail of the books available in the library.
D.Librarians 1.Library staff should be given the chance to pursue professional growth and be encouraged to take up further studies especially in the fields of library science.
E. For the Further Studies.
1. Values education in the library use for students in the tertiary level 2. Performance Evaluation of library staff.
If libraries are to be essential elements in community efforts to satisfy everyone's need to know, they must be planned with easy access, convenience and flexibility. However, the planning program must follow a pattern of expectation of change related to shifting community needs. It must also be noted that the necessity for change in priorities, scope and operation of programs is often signaled by needed changes in facilities (Lushington and Mills, 1980)
Statement of the Problem
This study attempts to evaluate the Thomas Jefferson Cultural Center Library (TJCC) services within the period from 1980 to June, 1986 as viewed by users with respect with their needs and interest. Its principal goal is to have a descriptive assessment of the Library's objectives and services from the point of view of the users or members. Thus, the result will provide the Thomas Jefferson Cultural Center staff greater insight on the problems encountered by the users in using library services so that they can effectively assist them in the future.
Methodology
Using a questionnaire as primary source of data collecting, this research reveals that the library has been able to comply favorably with its objectives to its clientèle and has, likewise, been successful in informing its clientèle about its services.
Findings/Conclusions
The general conclusion of this study is somehow an obvious finding : the library has been able to communicate its objectives to its clientele and has been likewise, successful in informing then of its services. The felt problems of the users have surfaced, with the more grievous ones ( as considered by the respondents per the frequency of citation ) well focused so that the recommendatory portion of this study can delineate them.
Barely 6% of the respondent considered “not important” in the areas of concerns related to their occupation or schooling (see Table 1). Indeed, three fourths of them marked the library services as either “very important” or important to them. As a sort of referendum to the “ popularity of TJCC service, as of data, the survey can be considered as qualified high endorsement.
Recommendations
The first recommendation resolves around the need for continuous assessment of service acceptance. That is to say, that at a certain frequency, a survey such as the one implemented in this study ought to be undertaken to update management on the users' perception of library's objectives as well as its rules and procedures in the use of facilities and services.
One accurate finding of the study can be gleaned from the general tenor of the answers on the alleged insufficiency of materials on “other countries aside from the USA” and even on “local or Philippine informational materials” show the need for re-orientation (or reorientation for new users) on the rationale of the TJCC's existence, that is, as a special library of the United States government. We recommend, therefore, a scheduled information drive to clarify this and related matters.
Thirdly, while the respondents commended the staff generally, some remarks showed the existence of disturbing negative public relations features both in the actuations of library personnel and in a few procedural matters grating the sensitivities of users. In service training of the TJCC should lay a bit more emphasis on clientele-librarian relationship. This especially called for in the Philippines with her Asian or Oriental culture which serves a very strong value on SIR or smooth-interpersonal-relationship as a quality sought after from those engage in public services. The TJCC is, of course, a public service, albeit of the USA, in friendly country.
Statement of the Problem The study sought to determine the correlation between the academic performance of the students of Philippine Christian University (PCU) and their use of and attitudes towards the library services for school year 1980-1981.
Methodology The researcher used the descriptive survey method to determine the relationship of the academic performance of students in the PCU and their use of and attitudes towards the library services. The subjects of the study were the university students representing the different departments of PCU in the main campus on Taft Avenue, Manila, for the school year 1980-1981.
Findings The academic performance of students in the PCU were classified into levels of superior, above average, below average, and poor. Majority of the students belong to the average and below average levels. In general, the students are average.
In general, most of the respondents of all levels of performance never use the library, only 10-20 percent use it once, twice, or three time a week. They also used the following resources ranked in the order of frequency of use: Reference Services, Circulation and Reserved Book Services, and Personnel Services.
Irrespective of levels of academic performance and curricular year levels, majority of the respondents had “uncertain” attitudes toward their instructors and librarians, while majority of the respondents had positive attitudes towards some physical aspects of the library.
A large percentage of the respondents have “uncertain” attitudes toward their own skills and knowledge of the use of the library resources.
All respondents agreed that the library is the center of teaching and learning and that the students’ use of the library resources has a direct relationship to their academic performance.
A high relationship exists between academic performance and the use of the library resources among superior, above average, average, and poor or failing students.
There is no relationship between academic performance and the use of the library resources for below average students who were mostly working students. There is no relationship between the encouragement and assistance given by the professor and librarian and the use of the library services.
Recommendations The college curriculum should be expanded and enriched so that it includes subjects which lead to the development of library consciousness among students. A 1-unit introductory course on the use of the library resources should be required for all new and first year students, regardless of courses taken.
The library should have qualified personnel.
A follow–up study of the faculty’s use of the library resources should also be made.
The administrators and department heads of the University should disseminate to the teachers and librarians as well, the results of this study to make them aware of the present situation regarding the skills of students towards the use of the library services. Subsequently, students should be motivated to cooperate for improvement of these library skills.
The primary objective of this blog is to facilitate the searching of relevant literature in Library and Information Science which will be helpful for those who are doing research.
Most of the entries are author-made abstracts and from the following journals: 1. Ad Veritatem. Manila: UST. 2. Journal of Philippine Librarianship
For any comments, suggestions, corrections, and clarifications, please feel free to leave your feedback on any of the postings for further improvement of this endeavor.
