Friday, February 2, 2001

The Development of Instructional Media Materials: The Case of the Pasig Catholic College

Researcher: ELVIRA C. LAGUILLES

Course: Master of Arts in Library Science

School: Centro Escolar University, Philippines

Subject Area: Instructional Media Materials

Year of Graduation: 2001

Thursday, February 1, 2001

A Proposed Five-Year Development Plan for the Northwestern Mindanao Christian Colleges Library

Researcher: GLENDA PRISCILLE SUMABAT

Course: Master of Arts in Library Science

School: Centro Escolar University, Philippines

Subject Area: Library Development Plan

Year of Graduation: 2001

An Assessment of the Mapua Institute of Technology Library Using Total Quality Management Principles

Researcher: VERONICA M. JOSE

Course: Master of Arts in Library Science

School: Centro Escolar University, Philippines

Subject Area: Library Management

Year of Graduation: 2001

Monday, December 18, 2000

The Organization of Philippine Vocal and instrumental Scores in Selected Academic Music Libraries in Metro Manila: A Survey

Researcher: JOSEPHINE CECILIA L. BARADAS

Course: Master in Library and Information Science

School: University of the Philippines, Quezon City

Subject Area: Music Libraries

Year of Graduation: 2000

Research Problem
The purpose of this study was to determine the following: types of format of Philippine vocal and instrumental music scores that are cataloged in six music libraries in Metro Manila, namely: PWU, SIC, SPCM, SSC, UST, and UPCM; levels of bibliographic description utilized for these scores; sufficiency of the subject authority lists for subject heading assignment for Philippine music scores; provision of additional subjects; and classification systems adopted for these scores. The music scores analyzed were the published and unpublished Philippine vocal and instrumental music scores composed during the early nineteenth century to the present.

Methodology
This study used the descriptive survey method consisting of questionnaires and interviews. The results of the study show that the four types of bound and unbound Philippine Music scores are the music textbooks.

Findings and Conclusions
Five libraries catalog the published Philippine music album while one library (SPCM) has an improvised style of bibliographic description. Three libraries were able to catalog the Philippine music sheets based on AACR2 while one library (SPCM) has utilized another system. Due to numerous acquisitions of music manuscripts, UPCM has substituted an author/title index for the card catalog. PWU has managed to catalog its music manuscripts while in SSC, the music manuscripts remained uncataloged. No manuscripts were found in UST, SIC and SPCM. Majority of the librarians/catalogers have come up with their own improvised subject headings for Philippine music libraries. The subject authority lists, i.e., Sears List and LCSH seem to be insufficient in that the music libraries needed to improvise the subject headings assigned to Philippine music scores and music books. Majority of the libraries have classified their Philippine music collection of scores as Filipiniana materials. Two libraries used the DDC scheme while three libraries make use of the LCC scheme. One library makes use of an improvised classification scheme.

Recommendations
1. Librarians without music background and who are assigned to music libraries must provide time to attend some of the music classes offered by their respective music departments.

2. An association of librarians/catalogers must be established to prepare the cataloging-in-publication for all published and unpublished Philippine music compositions

3. Resource sharing is recommended for the libraries that are in need of Philippine music materials.

4. The notes area should be enhanced by additional information such as: type of notation, first line of a vocal composition, duration of the music piece, and range and key signatures of vocal works.

5. For better access to Philippine music compositions, a review, analysis, and compilation of various subject headings used or the improvised ones, must be made.

6. The form of music composition and subject content of every music score must be reflected in the subject entries.

7. A compilation or an index of Philippine music tunes and themes must be made.

8. A list of subject headings applicable to Filipino music compositions be established.

Saturday, December 16, 2000

Information Seeking Behavior of Filipino Visual Artists

Researcher: BIENVENIDA P. CASCO

Course: Master in Library and Information Science

School: University of the Philippines, Quezon City

Subject Area: Information Seeking

Year of Graduation: 2000

Research Problem
This study was conducted to determine if Filipino visual artists make essential use of libraries; the type of libraries which would best meet their needs; their sources of information regarding: 1) technological information needs; 2) visual information needs; and 3) inspirational information needs; if they make essential use of interpersonal sources regarding information in the local art scene; and their modes of selling works, procuring commissions and learning about shows.

Methodology
One hundred fifty respondents were selected with the use of systematic random sampling. The respondents came from a population of 262 professional artists members of the National Commission on Culture and the Arts (NCCA); Art Association of the Philippines (AAP); and the Cultural Center of the Philippines Directory of Visual Artists. The data were gathered using a questionnaire patterned after Cobbledick’s (1996) interview questionnaire. Only 82 (54.06 percent) were returned for analysis. Descriptive statistics were mainly used in the analysis.

Findings and Conclusions
The profile of the respondents show that almost one-fourth (21.95 percent) of the respondents are in the 31-35 age group. Having not much difference in years of experience were age groups of 10 years and below (31.10 percent) and the 11-20 years (32.13 percent). Almost two-thirds (68.28 percent) of the respondents were able to have a bachelor’s degree in Fine Arts, with more than half (58.53 percent) who are self-employed. From the results of the study, it is concluded that artists make essential use of libraries since all of the respondents often go to the libraries. Almost half (43.39 percent) go to university and/or college libraries. Interpersonal sources or people in their own league were their sources of information regarding technology, developments in the local art scene and in the procurement of commissions. Visual information came from the respondents’ own imagination (13.15 percent). Personal life experiences (11.00 percent) were their sources of information. Shows are learned through mail (39.4 percent) and works sold are mainly through direct contact with buyers (36.36 percent). Several recommendations are being made. It is suggested that: 1) visual artists be treated as professionals: 2) practical information on competitions, opportunities, fellowships, and the like should be widely disseminated; 3) visual artists should be encouraged to attend seminars and/or conferences; 4) alumni should also be accommodated in libraries; and 5) linkages between institutions which cater to visual artists should be made even up to the extent of using electronic bulletin boards.
Source: Journal of Philippine Librarianship (21: 96-97) 2000

Friday, December 15, 2000

Service Quality and Client Satisfaction in Selected University Libraries in Metro Manila

Researcher: UMBELINA CINCO CALABON

Course: Master in Library and Information Science


School: University of the Philippines, Quezon City


Subject Area: Library Services


Year of Graduation: 2000


Research Problem

This exploratory study was specifically aimed to investigate if service quality and overall library performance effect client satisfaction, to examine if the educational attainment of clients affect client satisfaction and perception of overall library performance, and to determine whether there are significant differences between and among university libraries regarding client satisfaction, overall library performance and service quality.


Methodology

Top three university libraries in Metro Manila participated in the survey, namely: The University of the Philippines (UP), Ateneo de Manila University and University of Santo Tomas (UST), with a total of 165 respondents. A purposive sampling technique was used in the study. Eighteen 5-point Likert scale with three open-ended questions and demographic data were in the questionnaire, 16 variables in the Likert scale were grouped and classified into personalized services, tangibility and reliability.


Findings and Conclusions

Results of the survey show that the following needs improvement and attention from the library managers: library facilities and equipment, manner by which questions are answered, and participation of clients in library decision-making. Survey also shows that libraries are good on the following: courtesy of personal attention of the staff, on scheduled library hours, location and atmosphere of libraries, and the professionalism and assistance received from the staff. Based on the objectives and problems of this study, the main findings on the tested hypotheses are the following: 1) Overall library performance and service quality positively affect the client satisfaction. The higher the service quality and the overall library performance, the higher the client satisfaction; 2) Educational attainment of clients does not affect the overall library performance and client satisfaction; 3) There are no significant differences between client satisfaction, overall library performance and service quality between and among the three different university libraries. Hypotheses were tested through the use of analysis of variance and linear regression analysis. Data were analyzed using Statistical Package for Social sciences (SPSS). Mistake or errors in service encounters cannot be avoided even with the best strategic plans but an appropriate service recovery effort will always bring favorable results. Because of this, a more in-depth study on qualitative and quantitative data on library services helps us achieve service quality and client satisfaction for users. Service quality is extremely hard to measure and hard to control. Maintaining high quality is not a guarantee for success but a minimum requirement for survival especially if there are limited resources. Service failure can occur if service is unavailable and when delayed or below a minimum acceptable level. Hence, we can all learn from different business techniques like benchmarking, total quality management, just-in-time, continuous improvement, and acquiring adequate funds for value-added services.

Source: Journal of Philippine Librarianship (21: 95-96) 2000